Privacy policy

Last updated: June 22, 2026

This Privacy Policy explains how SeoulYou Performance collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website or services, you agree to this Privacy Policy and the data practices described below.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Device information (IP address, browser type, and operating system)
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate order updates and customer support
  • Verify and prevent fraudulent or unauthorized transactions
  • Manage chargebacks and payment disputes
  • Improve our website, services, and customer experience
  • Run advertising, retargeting, and marketing campaigns

Fraud Prevention & Security

We may use personal information to detect, investigate, and prevent fraud, abuse, or unauthorized activity.

This includes verification of orders, payment screening, and dispute prevention for chargebacks or payment processor claims.

We reserve the right to cancel or hold orders suspected of fraudulent activity.

Sharing Your Information

We do not sell or rent your personal information.

We only share your data with trusted third parties necessary to operate our business, including:

  • Payment processors (Shopify Payments, Stripe, PayPal, or similar providers)
  • Shipping carriers and fulfillment partners
  • Marketing, analytics, and advertising platforms

These third parties only receive the information required to perform their services.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enable website functionality
  • Analyze site performance and user behavior
  • Improve customer experience
  • Support advertising, retargeting, and marketing campaigns

You may disable cookies in your browser settings, but some features of the website may not function properly.

Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions and provide services
  • Comply with legal, tax, or accounting obligations
  • Prevent fraud, disputes, or abuse
  • Maintain business records

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict certain processing activities

To exercise these rights, you may contact us using the information below.

Data Security

We take reasonable technical and organizational measures to protect your personal information.

However, no system of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We use third-party platforms such as Shopify and payment processors to operate our store.

These providers have their own privacy policies governing how they handle your information.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact Information

For questions, data requests, or privacy concerns, contact:

SeoulYou Performance Support